12hbaji Privacy Policy —
Your Information Is Our Responsibility

12hbaji collects your information through the following methods:

• Directly Provided: Information you provide during registration, login, deposits, or when contacting support.
• Automatically Collected: Information is collected through cookies, log files, and tracking technologies while you use the platform.
• Third-Party Verification: Your information may be verified through an authorized KYC service provider for identity verification purposes.
• Payment Processor: Transaction information is collected from bKash, Nagad, or Rocket as needed to process payments.

Before collecting any information, you are clearly informed in each case and your consent is obtained where required.

Information We Collect 12hbaji Used for the following purposes:

• Account creation, management, and verification.
• Processing deposits and withdrawals securely.
• Preventing fraud, money laundering, and unauthorized access.
• Providing customer support and resolving issues.
• Meeting legal and regulatory compliance requirements.
• Improving the platform's services and overall user experience.
• Sending promotional offers and updates with your consent.

12hbaji We do not generally share your personal information with third parties. However, information may be shared in the following specific circumstances:

• Service Providers: Payment processors, KYC verification providers, and technology infrastructure partners receive only the data necessary for their specific role and are bound by strict confidentiality agreements.
• Legal Obligations: Information may be disclosed in response to a court order, government directive, or lawful request from a law enforcement agency.
• Fraud Prevention: If serious fraud or criminal activity is detected, the relevant authorities may be notified.
• Business Changes: In the event of a company merger or acquisition, your data may be transferred after you have been notified in advance.

Whenever any information is shared 12hbaji Ensures that the receiving party is committed to maintaining the same standard of data protection as we do.

12hbaji Industry-leading standards are followed to keep your data secure. Our security measures include:

• SSL/TLS Encryption: 256-bit encryption is used for all data transfers.
• Encrypted Storage: Sensitive information stored in the database is kept in encrypted form.
• Access Controls: Only authorized personnel have access to specific data.
• Regular Backups: Data is regularly backed up and stored in a secure location.
• Penetration Testing: Our systems are regularly tested by external security experts.

Your information is retained for as long as your account remains active or as needed to provide services. After account closure, certain data may be kept for a defined period to meet legal obligations, then securely deleted.

12hbaji Cookies are used to improve platform functionality and user experience. We use three types of cookies:

• Essential Cookies: These are essential for the platform's core functionality, such as maintaining login sessions. These cookies cannot be disabled.
• Functional Cookies: These help remember your preferences and settings. They can be disabled.
• Analytics Cookies: Anonymous data is collected to understand how the platform is being used. These cookies are also optional.

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

12hbajiAs a user of , you have the following rights regarding your data:

• Right to Access: You can find out what information we collect about you and how it is used.
• Right to Access: You may request a copy of the information stored in your account.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may be able to restrict the use of your information.
• Marketing Opt-Out: You can opt out of receiving promotional messages.

To exercise these rights support@12hbaji.comEmail us at . We will do our best to respond to your request within 72 hours.

12hbaji Strictly not applicable to persons under 18 years of age. We do not knowingly collect personal information from minors.

If you suspect that a minor's information has entered our system, please contact us immediately. We will promptly delete that information and close the associated account.

12hbaji This Privacy Policy may be updated from time to time. How you are notified will depend on the nature of the changes:

• Minor Changes: This page will be updated with a new effective date when changes are made.
• Major Changes: You will be notified in advance via email or app notification.
• Changes Affecting Your Rights: You will be notified at least 30 days in advance.

We recommend visiting this page regularly. Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our Data Protection team:

• Email: support@12hbaji.com
• Live Chat: Help CenterVia
• Response time: within 72 hours
• Support hours: 7 days a week, 24 hours a day